CURRENT Trading Conditions
updated 28th june 2020
our new temporary reduced opening hours are 10am-5pm daily.
all visiting customers will need to follow these simple rules:
from Friday 24th July, in line with new Goverment directives, all customers will be required to wear a face mask / covering for the full duration of their visit (unless offcially exempt from doing so)
please sanitise hands on entry. sanitiser will be provided. gloves & masks are also available upon request.
Please follow current guidlelines & respect each other's space. We may limit numbers in the shop at busy times.
be patient & considerate
our customers have been incredible at keeping us busy during lockdown (for which we will be forever grateful) & the residents have been working super hard to keep everything running.
things are a long way from normal here & we are all a little bit broken. many of the team are working in new or constantly evolving roles. if we aren't quite as efficient or as on it as you've known us to be, just know that we are doing our absolute best in really tricky circumstances. please bear with us.
we will only be accepting card payments (preferably contactless). no cash payments will be accepted.
please do not visit the shop if you are unwell / have been unwell recently. like you, we need to protect ourselves & our families & friends.
please be aware - ourselves, our supply chain & the Royal Mail troopers are all a little slower than usual at the moment. In order for us all to work safely, your parcels may take a bit of time to get to you.
not all the items on our website are in stock in the shop
if you are looking for a specific item, please check with us by phone or email [email protected] before placing your order.