Resident Music

can’t find what you want? drop us a line – we’re friendly people in a real shop & happy to help.

Love Record Stores

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#LRS



A FEW RULES, TOP TIPS & HELPFUL PIECES OF INFO.


1 copy per customer (as many titles as you like though), first come, first served. Multiple orders for the same item to the same address will not be honoured.

Please do not come to the shop to collect orders until you have received an email notifying you that you’re good to do so. No purchases can be made at the shop at the moment.

• Quantites on some titles are very low & will sell out fast & no item is purchased until you have checked out simply putting it in your basket does not secure the item. It might be an idea to check out anything you want 100% asap & then come back for a 2nd bite of the cherry for anything you are less desperate for.

Separate orders will be shipped separately – please do not ask us to merge orders. It’s not as simple to do as it sounds!


Preorders will ship / be notified for collection as they arrive instore. Due to the current situation, be aware that release dates may well change & we will update our website whenever we are notified that this is the case.

• Remember, lots of shops are taking part so if we’ve sold out of something, have a look around elsewhere. Also, it’s always worth coming back as we may well get top ups or add incomplete orders back into stock.

• If you don’t have one already, set up an account in advance as it will speed up the process when you come to checkout.

If we received the title sealed from the supplier it will still be sealed & will be shipped to you that way. For anything that was sent unsealed (only a small amount of titles), the records will be shipped removed from their sleeves to avoid spine damage as we have found this to be the best way of avoiding this. If you would prefer that we didn’t do this, please state this in the Comments section of your order, or if you would like us to unseal the record & ship the record removed from its sleeve, please also state this in the comments section of your order


• We will package all records very carefully as always, securely taped up in our dependable corrugated Defendapak mailers or bubble wrapped in boxes for larger orders. Stiffeners will of course be used wherever needed.

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